When will I receive my first issue?
When you ordered your subscription you will have received an email letting you know the issue number and release date of your first issue, so please check this email for further information.
My magazine hasn’t arrived – what should I do?
Please check the email confirmation you received when you ordered your subscription, as this should tell you when your first issue should arrive and how often it is published. Some of our magazines are monthly, some are bi-monthly and some are 6-weekly, so there could be up to 8 weeks between issues. If you still haven’t received your magazine, please use the Contact Form to get in touch.
I haven’t received my order confirmation – what should I do?
Please check your junk folder in your emails, as the emails could have gone in there. If you can’t find it, visit
If you need to receive an email confirmation for your records, please get in touch via the Contact Form.
How do I change my address?
To change your address on your account, which will be the default address on your future orders, please
If you would like to change the Shipping Address on a current subscription, please contact us via the Contact Form, letting us know your name, old address, new address and magazine subscription you want
Can I send a subscription as a gift?
Yes! To send a subscription as a gift, just select “Ship to different address” at Checkout and put in the lucky recipient’s address.
How do I renew my subscription?
To renew your subscription, just
Can I transfer my subscription to a different magazine?
Yes, you are welcome to transfer your subscription to another GMC Publications magazine. Depending on the price of the magazine and how long you’ve had your subscription, there may be additional costs to this. Please use the Contact Form to get in touch and our friendly customer services team will be happy to help.
Can I order back issues of a magazine?
Yes! To order back issues of our magazines please visit
www.thegmcgroup.com
Can I get a digital copy of a magazine?
Yes! All GMC magazines, with the exception of Zen Colouring, are available as digital editions via Pocketmags. These can be read on any digital device, including your computer, smartphone and tablet. For more information and to purchase a digital magazine please visit Pocketmags.
What forms of payment do you accept?
On the
We can also take payment over the phone by credit card and cheques via the post.
When will the Direct Debit payment for my order be taken?
We will send you a confirmation email when we set up the Direct Debit. It can take several days for this to be processed, so if you haven’t received this confirmation please allow 7 days before contacting us via the Contact Form.